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It's a Secret Med Spa Policy


Please arrive 15 minutes before your appointment time. This will allow enough time to fill out and update any needed forms and to begin your appointment as close to the scheduled time as possible. A late arrival may result in the need to reschedule your appointment so that we may best serve YOU as well as the other clients on that day.


24 Hour Cancellation/No-Show Policy

Please note our 24 Hour Cancellation/No-Show Policy. If you miss an appointment without calling at least 24 hours in advance, you will be charged a $25 non refundable fee. Please understand we reserve a staff member, a room and equipment just for you. We thank you for your cooperation and understanding.


If you have any questions regarding our policy, please contact us at 469-789-0004.